Terms of Service

Last Updated: January 2025

Welcome to OneKarma.AI. These Terms of Service ("Terms") govern your access to and use of our platform, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using OneKarma.AI, you agree to:

  • These Terms of Service
  • Our Privacy Policy
  • All applicable laws and regulations

If you do not agree to these Terms, you may not use our Services.

2. Eligibility

To use our Services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction
  • Have the legal capacity to enter into a binding agreement
  • Not be prohibited from using our Services under applicable laws
  • Provide accurate and complete registration information

3. Account Registration and Security

3.1 Account Creation

To access certain features, you must create an account. You may register using:

  • Email and password
  • Google Sign-In (SSO)
  • Other authentication methods we may provide

3.2 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access
  • Ensuring your account information is accurate and up-to-date

3.3 Account Termination

We reserve the right to suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent or illegal activities
  • Abuse or misuse our Services
  • Fail to pay applicable fees

4. Use of Services

4.1 License

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your internal business purposes.

4.2 Acceptable Use

You agree not to:

  • Use our Services for any illegal or unauthorized purpose
  • Violate any laws, regulations, or third-party rights
  • Interfere with or disrupt our Services or servers
  • Attempt to gain unauthorized access to our systems
  • Reverse engineer, decompile, or disassemble our Services
  • Use automated systems (bots, scrapers) without permission
  • Transmit viruses, malware, or harmful code
  • Impersonate others or misrepresent your affiliation
  • Harass, abuse, or harm other users
  • Collect or store personal data of other users without consent

4.3 Service Modifications

We reserve the right to:

  • Modify, suspend, or discontinue any part of our Services
  • Update features and functionality
  • Change pricing and subscription plans
  • Impose usage limits

We will provide reasonable notice of material changes when possible.

5. Intellectual Property

5.1 Our Rights

OneKarma.AI and its Services, including all content, features, and functionality, are owned by Ekasmin and protected by intellectual property laws. This includes:

  • Trademarks, logos, and brand elements
  • Software, code, and algorithms
  • Design, layout, and user interface
  • Documentation and materials

5.2 Your Content

You retain ownership of any content you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to:

  • Use, store, and process your content to provide our Services
  • Create derivative works for service improvement
  • Display your content within our platform

You represent and warrant that you have all necessary rights to your User Content.

5.3 Feedback

If you provide feedback, suggestions, or ideas about our Services, we may use them without any obligation to you.

6. Payment and Subscriptions

6.1 Fees

Certain features of our Services may require payment. You agree to:

  • Pay all applicable fees as described in your subscription plan
  • Provide accurate billing information
  • Authorize us to charge your payment method

6.2 Billing

  • Fees are billed in advance on a recurring basis (monthly or annually)
  • All fees are non-refundable except as required by law
  • We may change our fees with 30 days' notice
  • Failure to pay may result in service suspension or termination

6.3 Free Trials

We may offer free trials. At the end of the trial period, you will be charged unless you cancel before the trial ends.

7. Data and Privacy

Your use of our Services is subject to our Privacy Policy, which explains how we collect, use, and protect your information.

7.1 Data Processing

We process your data to provide and improve our Services. You consent to this processing as described in our Privacy Policy.

7.2 Data Security

We implement reasonable security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7.3 Data Backup

While we perform regular backups, you are responsible for maintaining your own backups of critical data.

8. Third-Party Services

Our Services may integrate with third-party services, including:

  • Google SSO for authentication
  • JIRA for project management
  • Other enterprise tools and APIs

Your use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services.

9. Disclaimers and Warranties

9.1 Service Availability

Our Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee:

  • Uninterrupted or error-free operation
  • That defects will be corrected
  • That our Services are free from viruses or harmful components
  • The accuracy or reliability of any information

9.2 No Warranties

To the maximum extent permitted by law, we disclaim all warranties, express or implied, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Title

10. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
  • We are not liable for any loss of data, profits, revenue, or business opportunities
  • We are not liable for any damages arising from your use or inability to use our Services

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless OneKarma.AI, Ekasmin, and our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your User Content

12. Dispute Resolution

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Ekasmin is registered, without regard to conflict of law principles.

12.2 Arbitration

Any disputes arising from these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law.

12.3 Class Action Waiver

You agree to resolve disputes on an individual basis and waive any right to participate in class actions.

13. Termination

13.1 By You

You may terminate your account at any time by:

  • Using the account deletion feature in your settings
  • Contacting us at hello@ekasmin.com

13.2 By Us

We may terminate or suspend your account immediately if you violate these Terms or for any other reason at our discretion.

13.3 Effect of Termination

Upon termination:

  • Your right to use our Services will immediately cease
  • We may delete your account and data
  • You remain liable for any outstanding fees
  • Provisions that should survive termination will remain in effect

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last Updated" date
  • Sending you an email notification

Your continued use of our Services after changes become effective constitutes acceptance of the updated Terms.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OneKarma.AI.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control.

16. Contact Information

If you have questions about these Terms, please contact us:

17. Acknowledgment

By using OneKarma.AI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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