Privacy Policy

Last Updated: January 2025

At OneKarma.AI ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us when you:

  • Register for an account
  • Use our services
  • Contact us for support
  • Subscribe to our communications

This may include:

  • Name and contact information (email address, phone number)
  • Account credentials
  • Profile information
  • Payment information (processed securely through third-party payment processors)
  • Communications with us

1.2 Information Collected Automatically

When you access our services, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Log data (access times, error logs)

1.3 Information from Third Parties

We may receive information from third-party services when you:

  • Sign in using Google SSO or other authentication providers
  • Integrate third-party applications with our platform
  • Use social media features

2. How We Use Your Information

We use the collected information for the following purposes:

  • Provide Services: To operate, maintain, and improve our platform
  • Account Management: To create and manage your account
  • Authentication: To verify your identity and secure your account
  • Communication: To send you updates, notifications, and support messages
  • Personalization: To customize your experience and provide relevant content
  • Analytics: To understand how users interact with our services
  • Security: To detect, prevent, and address fraud and security issues
  • Legal Compliance: To comply with legal obligations and enforce our terms

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers (AWS)
  • Authentication services (AWS Cognito, Google SSO)
  • Analytics providers
  • Payment processors
  • Customer support tools

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

3.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments
  • Access controls and monitoring
  • Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of marketing communications
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@ekasmin.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Understand how you use our services
  • Improve our platform
  • Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

7. Third-Party Links

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

13. Specific Provisions for Google SSO Users

When you use Google Sign-In to authenticate with OneKarma.AI:

  • We receive your basic profile information (name, email, profile picture) from Google
  • We use this information solely for authentication and account management
  • We do not access your Google account data beyond what is necessary for authentication
  • You can revoke our access to your Google account at any time through your Google account settings
  • Our use of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements
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